1.can you supply different sizes?
Yes, you can see the size in each item page.If you have special need ,you can call customer service number or send e-mail to us at any time.
Most of our products are made as one size fits most. We use high quality fabric which can be easily stretched
Please also refer to the following measurements restrictions: (Our product will not fit you if your measurements exceed the following restrictions)
Dress Size (inch)
How to Measure
2.How to calculate the postage?
Postage is calculated in accordance with the weight, so buy more and save more! For
example: the EMS express charge is almost the same price for 1 or 5 items with the
package. The heavier the parcel, the cheaper the shipping cost per KG.
3.How to solve the Failure to Deliver Goods?
In the event of the courier failing to deliver the cargo to the designated shipping address during the designated shipping time frame, after many delivery attempts at the consignee’s end; and such goods having been returned to our sorting center; we will contact the customer for further proposition
If the customer would still like to have the said merchandise, we will be permitted to reship the goods to the customer. A certain amount of reshipping fee is required. The details including reshipment tracking number will be sent to the customer’s e-mail box as soon as our sorting center has re-dispatched the goods.
If the customer no longer requires such merchandise, considering that we did originally ship the cargo to the designated shipping address within the estimated shipping time, we shall offer that customer 80% refund of the amount of the merchandise and keep 20% as a restocking fee as well as the shipping fees which were already paid to the courier for original shipment.
4.How to get tax less or free upon import?
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a GIFT or FREE SAMPLE with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the Notes when you Complete order.
• Terms and Knowledge
Bustier -Corset like garment, but lighter in weight and without the heavy structure of a corset. Bustiers are usually shorter than corsets, ending at the waist, and are often worn on the outside rather than strictly as an undergarment. Some come with G-String, thong or panty.
Camisole or Cami -A short sleeveless undergarment for women. A short negligee sometimes worn as an outer garment (depending on the material) or under a suit jacket.
Charmeuse -A fine, semi-lustrous, satin-like, silky, soft material.
Chemise -A loose-fitting dress type garment without a waist that hangs from the shoulders, typically with a short hemline.
Corset -A close fitting undergarment often tightened with laces. Most corsets extend from the breasts to the hips, and are constructed to enhance the figure by cinching the waist, thereby enhancing the bust and hips. Most corsets are fitted with four or more adjustable garter straps to support the stockings of your choice.
Cuban Heel -A rectangular designed reinforced heel, usually with a reinforced foot and back seam.
Fence Net -A very large net design similar to that of a chain link fence and used for stockings.
Fishnet -A smaller net design, which is taken from the construction of a fisherman's net, usually made of nylon or nylon-lycra blends.
G-String -A panty with a very thin (string like) band of fabric in the back.
Garters -The clips that attach to the top welt of the stockings are called garters. Generally they are attached to an adjustable elastic strap, which is in turn attached to the garment worn on the waist or body, these are called garter straps.
Garter Belt or Garter Belts -These are garments made for the express purpose of holding up stockings.
Garter Hose -This refers to a garment where a waist band, garter straps and stocking legs are permanently attached in one piece, simulating the use of a garter belt and stockings, but in fact being a one piece garment.
Opaque -The term given to stockings or tights when made of a higher density material, making them less transparent and appear more dense than the lighter choices.
Reinforced -The sections of a garment that have been strengthened by double knitting to provide additional durability. This usually resulted in a darkening of the area, which is then considered a design feature.
Shelf Bra -Comes below the breast to just under the nipple. It's usually supported and structured though the "boning" process which helps in uplifting the breasts for added cleavage.
Silicone -A rubber like polymer, which maintains its elasticity over a wide range of temperatures. Used inside the lace top of hold-up stockings to cling to the skin and help keep the stocking up without garters
Stay Up Stockings -Stockings that stay up without the need for garters. True hold-ups usually consist of a decorative stretch lace top, with a silicone band inside of the lace to help grip the leg.
Stockings -Although the popular use of this word has come to be "anything worn on the legs" (i.e. pantyhose, hold-ups or tights), we will stick with the more traditional definition. Stockings, as referred to on this web site, are the traditional style that are put on individually and attached at the top to a garter for support. These can come in plain top, satin top, or lace top, but should not be confused with hold-ups, which stay up by themselves.
Tap Pants -Very feminine boxer shorts.
Teddy -A woman's undergarment combining a camisole top and panties.
Thong -A panty with a small strip or band of fabric in the back. Thongs have more material in the back than a G-string.
Tights -These are pantyhose made of a heavier denier in opaque or semi-opaque materials. They are usually dyed in deep colors and are more sporty and durable than pantyhose.
Underwire -A strip of flatted steel-wire (or other man-made material) placed under the cups of the bra (sewn into the material) for added support.
5.How do I log in?
Simply enter your email address and password in the My Account section in the customer care page and click on Sign-In.
6.Can I place my order over the phone?
While it is much easier and faster for you to order online, you can always place an order over the phone by calling one of our friendly customer service professionals at . Please note that we can only accept credit cards over the phone, and you should have your order ready, complete with item numbers, colors, and sizes.
7.When will I receive my backordered items?
We receive shipments from our manufacturers on a daily basis. However, backordered items could take up to three weeks to ship out. We will ship the items out to you as soon as they arrive. You will receive an email confirmation with a tracking number once the order goes out.
8.Can I change an order after it has been submitted?
Yes. You can call us or email us and make changes to your order as long as the order has not yet been packed for shipping.
9.When will I receive my order?
All in stock items are processed and shipped within 3-5 workdays, excluding weekends and holidays. Due to the extremely popular demand of certain styles, sizes and color, some items may not be readily available and will be placed on backorder. These items will ship immediately as they become available at no extra charge. Once your order has shipped, we will send you an order confirmation email including a tracking number. You can also check if your order has shipped by using our .
10.Do you offer discreet packaging?
Yes we do. All our merchandise is shipped in plain bags or boxes with no promotional stickers or slogans. We must, however, include our company name and address for shipping purposes.
11.Will I be charged twice for shipping if my order ships in multiple shipments?
No. You are only charged for shipping once.